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The impact of New Distribution Capability (NDC) on business travel

The impact of New Distribution Capability (NDC) on business travel

2 min
Posted: 22 September 2023Updated: 04 October 2023
Airplane on Tarmac

Getting started with NDC: The New Distribution Capability basics

We know you’re likely to be hearing a lot about New Distribution Capability, aka NDC, and probably want to learn more about it. Confused about what it is, how it works, and the benefits of NDC? We understand. The technical jargon, rapidly changing landscape, and constant news can sometimes make it challenging to grasp. So, let’s break things down into simpler language. (And if you’re still baffled by a term used below, check out our NDC glossary here.)

What is NDC?

New Distribution Capability is a data interface (i.e., computer code) built for the airline industry to transform how airlines distribute and sell flight content. It was developed by the International Air Transport Association (IATA), a global trade association for the airline industry, for many different reasons. NDC enables operators to share richer content and more personalised offers with their customers than is currently possible with the existing data standard.

What's next?

American Express Global Business Travel is fully committed to NDC. Our tech teams have been working diligently to bring NDC-sourced content into our marketplace. As always, we strive to provide travellers with comprehensive air content in a clear, multi-channel buying, booking and servicing environment, and to meet the needs of our corporate customers.

To learn more about what we deem necessary to make NDC-sourced content ready for business travel and what we are doing to build an NDC booking environment tailored for our corporate customers, click here.

The full version of this blog appears on the American Express Global Business Travel’s blog, The Atlas, and can be read here. NDC is being updated frequently, so check in to stay up-to-date.

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