Skip to main content

Egencia Business Traveller Centre, Corporate Travel Resources & Advisories

Business Traveler Center

Business traveller centre

Essential resources to help you plan and manage your business trips.


Help us to help you

  • If you are due to depart in more than 72 hours, please email customer service.
  • When contacting customer service, remain on the line and please do not hang up. We will answer your call.
  • For general enquiries, checking availability and pricing, please use the online booking tool or the mobile app instead.
  • To avoid duplication, please do not send follow-up emails once your initial request has been sent.

Use the Egencia booking tool or mobile app directly

If you have any further questions, please read the FAQs below.

Egencia Mobile App

Egencia mobile app

The Egencia app delivers the information business travellers, travel arrangers, approvers, and travel managers need, with the efficiency and flexibility to book, manage, and view their business trips.

Stay connected to your trip and enjoy exclusive privileges, available only on the Egencia app.

How to book corporate travel with Egencia

  • How do I log in to Egencia for the first time to book a business trip?
  • How do I retrieve my username and/or password?
  • Download the Egencia app for iOS or Android. You’ll find that booking—and managing—your business travel is seamless and intuitive.
  • How to redeem my airline credits online directly on the Egencia website in the case of changed or cancelled flights?
  • How do I find out about any travel restrictions?

Video: Booking corporate travel

How to book corporate travel with Egencia
Manage your business trips

Manage your business trips

Video: Managing your business trips

Returning home

  • Where can I view my available receipts and invoices from a business trip on the Egencia website for streamlined travel expense reporting?
Travel Management Consulting
Need More Egencia Support or Help to Organise Your Trip?

Need more Egencia support or help with organising your trip?

  • Log in to the Egencia Help Centre or use our online chat for immediate support
  • Join one of the virtual training sessions for expert advice on key business travel issues
  • Watch our videos for help that addresses a variety of corporate travel topics

Still can't find what you're looking for?

If your company uses Egencia and you would like to reach Egencia Support but can’t log in, please click here and you will be redirected to a support page.

Egencia Support Contact